Privacy Policy

We understand that you have confidential information that you want to protect and maintain as confidential. We want you to know that Kloud9Vapes is committed to safeguarding your privacy online and we strive to make our Web site as safe and secure as reasonably possible. This Privacy Policy governs the manner in which Kloud9Vapes collects, uses, maintains and discloses information collected from you as a user, when you pay a visit to the website.

We may collect personal identification information from Users in a variety of ways while they use the website; however you can be assured that it will only be used in accordance with this privacy statement. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain Site related activities. Kloud9Vapes may change this policy from time to time by updating this page. To stay updated, it is recommended that you keep checking this page from time to time, and ensure that you are happy with the changes.

What information do we collect? 

We may collect the following information:

  • Your name
  • Contact information including email address
  • Demographic information such as postcode, preferences and interests
  • Other information relevant to customer surveys and/or offers

For a comprehensive list of cookies we collect, have a look at the “List of cookies we collect” section.

What we collect the information?  And how do we use it?

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • To personalize user experience
  • Internal record keeping
  • We may use the information to improve our products and services
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided, thereby ensuring you have a better user experience
  • We use your information to process payments
  • We may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail
  • We may use the information to customize the website based on user interests

What do we do for the security of your information?

We are dedicated to ensuring the safety and security of your information. With the aim of preventing unauthorized access or disclosure, we have put in place appropriate managerial, physical and electronic procedures to protect and safeguard the data we collect online.

What are cookies? And how we use them?

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
 

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
  • If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to us at http://www.kloud9vapes.com/contacts/
  • We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
  • You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. 
  • If you believe that any information we are holding on you is incorrect or incomplete, please write to us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
 

List of cookies we collect

The table below lists the cookies we collect and what information they store.

Cookie NameCookie Description
CART The association with your shopping cart.
CATEGORY_INFO Stores the category info on the page, that allows to display pages more quickly.
COMPARE The items that you have in the Compare Products list.
CURRENCY Your preferred currency
CUSTOMER An encrypted version of your customer id with the store.
CUSTOMER_AUTH An indicator if you are currently logged into the store.
CUSTOMER_INFO An encrypted version of the customer group you belong to.
CUSTOMER_SEGMENT_IDS Stores the Customer Segment ID
EXTERNAL_NO_CACHE A flag, which indicates whether caching is disabled or not.
FRONTEND You sesssion ID on the server.
GUEST-VIEW Allows guests to edit their orders.
LAST_CATEGORY The last category you visited.
LAST_PRODUCT The most recent product you have viewed.
NEWMESSAGE Indicates whether a new message has been received.
NO_CACHE Indicates whether it is allowed to use cache.
PERSISTENT_SHOPPING_CART A link to information about your cart and viewing history if you have asked the site.
POLL The ID of any polls you have recently voted in.
POLLN Information on what polls you have voted on.
RECENTLYCOMPARED The items that you have recently compared.
STF Information on products you have emailed to friends.
STORE The store view or language you have selected.
USER_ALLOWED_SAVE_COOKIE Indicates whether a customer allowed to use cookies.
VIEWED_PRODUCT_IDS The products that you have recently viewed.
WISHLIST An encrypted list of products added to your Wishlist.
WISHLIST_CNT The number of items in your Wishlist.

Contact us:

Pure Remedies
3333 W Commercial Blvd,
STE 202,
Fort Lauderdale, Florida 33309, US
Tel: (866) 948-8384